Notice 1, Adjustment on Reviews and Rewards
Policy on Reviews and Rewards
- Earn Points Conversion Rate: $1 ( purchasement including history ) = 5 points
- Points earned for account signup: 100 points.
- Redemption Conversion Rate: 500 points = $5
- Partial Redemption: Yes.
- Points Expire After: 52 weeks later.
- For objectivity of product review, we decide not to supply point for review.
- Because of low percentage on merit, we can only supply points for orders without given discount.
Notice 2, Please reset your account
Since our database collapsed last month, all your private info including password and wishlist and others had gone because all these were preserved in our server. So you will find you can’t log into your account using your past password.
Please contact us via email “[email protected] “(recommended) or “instant chat window” on the lower right of your screen with round yellow mark. A simple “Hey, John, send me a new PW” is enough. 🙂
We will let our system generate a new password and let you know for your temporary one time logging in. And once you enter your account, please modify it to your own password ASAP.
Also you still can place order successfully as a guest but guest can’t get points and rewards. If you have placed order(s) as guest in past, and want to turn to customer, then please feel free to ask us to calculate your points according to history purchasement and add that into your account manually. We are glad to supply help whenever you need it.
Thank you and your understanding will be highly appreciated by us.